List the Five Stages of the Consumer Buying Decision Process

question 34

Essay

List the five stages of the consumer buying decision process and mention the numerous influences that can affect this process.

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Definitions:

Very Challenging Tasks

Tasks that are significantly demanding and require a high level of effort and skill to complete.

Mastery And Purpose

The intrinsic motivation that comes from the desire to develop competence in a specific area and pursue meaningful goals.

Empowerment

Providing individuals or groups with the authority, means, and confidence to make decisions and take actions that affect their work or life conditions.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.