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Briefly explain the peripheral route to persuasion.
Mutual Trust
A reciprocal belief between parties that each will act in the interest of the other, essential for collaboration and teamwork.
Role Ambiguity
The lack of clarity about expected behavior, responsibilities, and tasks in a job role, leading to confusion and stress.
Discretionary Action
Actions that rely on individual judgment and choice in the execution of a duty or the handling of a situation.
Role Conflict
Occurs when an individual faces incompatible demands or expectations from different roles they are required to perform.
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