Arrange the Following Aspects of the Customer Value Framework in Sequential

question 4

Multiple Choice

Arrange the following aspects of the customer value framework in sequential order:
1) develop positioning strategy
2) develop distinctive service concepts
3) understand target consumer needs and behaviours
4) create service value propositions

• A)1, 2, 4, 3
• B)3, 1, 4, 2
• C)3, 4, 2, 1
• D)1, 3, 2, 4
• E)2, 4, 1, 3

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Definitions:

High-Quality Workers

Employees who exhibit superior performance, skills, and qualifications, contributing significantly to organizational success.

Long Hours

Extended periods of work time, often exceeding the standard or legally prescribed workday.

Moral Hazard

A situation where one party is likely to take risks because the negative consequences of the risk will be felt by another party.

Insurance Market

A marketplace where individuals and entities can purchase insurance products for various types of risk protection.