Another Finding Is That Self-Service Technology (SST) _________ Are Better

question 21

Multiple Choice

Another finding is that self-service technology (SST) _________ are better predictors of SST _________ than individual _________.

• A)characteristics; performance; differences
• B)characteristics; adoption; differences
• C)performances; adoption; differences
• D)differences; adoption; differences
• E)differences; adoption; characteristics

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Definitions:

Identity Diffusion

A state in Erikson's theory of identity development where an individual has not yet formed a stable sense of self or identity, often leading to confusion and uncertainty.

Foreclosure

In developmental psychology, a state where an individual prematurely commits to values or goals without self-exploration.

Commitments

Obligations or pledges to do something, often requiring dedication and effort over time.

Alternatives

Different choices or options available in a situation, offering a variety of possibilities.