Those Service Personnel Who Directly Interface with Customers Are Referred

question 72

Multiple Choice

Those service personnel who directly interface with customers are referred to as:

• A)sales people
• B)marketers
• C)boundary spanners
• D)line personnel
• E)staff personnel

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Definitions:

Direct Labor

The pay awarded to employees who are directly part of manufacturing goods or delivering services.

Raw Materials Conversion

This process involves transforming raw materials into components or products through manufacturing or production processes.

Materially Associated

Refers to the significance of information or transactions in the context of its impact on financial decision-making or reporting.

Directing

The management process of guiding and overseeing the work of employees to meet organizational objectives.