It Is True to Say That People Are an Important

question 59

Multiple Choice

It is true to say that people are an important part of the service environment.Which of the following would be unlikely to promote a positive image?

• A)Casual dress in a silver service restaurant
• B)Staff dressed informally in a silver service restaurant
• C)Noisy children in a silver service restaurant
• D)A noisy group of customers in a silver service restaurant
• E)All of the above

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Definitions:

Maturity Value

The total amount that will be paid to an investor at the maturity date of a debt instrument, including principal and any accrued interest.

Interest

The cost of borrowing money, represented as a percentage of the total amount loaned, or the income earned on deposited funds.

Bank Discount

What the bank charges to hold a note until maturity (Maturity Value – Proceeds).

Discount Period

The window of time during which a payment can be made at a reduced rate.