Automated Teller Machines and Automatic Car Washes Are Examples of ________

question 13

Multiple Choice

Automated teller machines and automatic car washes are examples of ________.

• A)technology substitution
• B)human contact substitution
• C)machine-generated contact
• D)non-personal interaction
• E)work method improvements

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Definitions:

Performance Appraisals

The systematic evaluation of employees' job performance and productivity to provide feedback, guide future performance, and inform decisions on promotions, compensations, and development.

Recruitment Techniques

Strategies and methods used by organizations to identify, attract, and select potential employees.

Behavioral Science

The study of human and animal behavior through observation and experimentation, applying multidisciplinary principles.

Critical-Thinking Methodology

An approach that involves objective analysis and evaluation of an issue in order to form a judgment.