Employees Who Interact with Customers Need Which of the Following

question 70

Multiple Choice

Employees who interact with customers need which of the following?

• A)Technical skills
• B)Interpersonal communication skills
• C)Appropriate personalities
• D)Appropriate mannerisms
• E)All of the above

---

Definitions:

U-Boats

Submarines used primarily by Germany, especially during World War I and World War II, for naval blockade and warfare.

Military Purposes

describes the use or application of resources, strategies, or actions to achieve defense or warfare objectives.

United States Aid

The financial or material assistance provided by the United States government to other countries, aimed at promoting economic development, welfare, or political stability.

Winston Churchill

A British politician, army officer, and writer who served as Prime Minister of the United Kingdom during World War II and again in the early 1950s.