Which of the Following Is NOT a Benefit of Achieving

question 73

Multiple Choice

Which of the following is NOT a benefit of achieving customer satisfaction and service quality?

• A)Reduction in failure costs
• B)Reduction in cost of attracting new customers
• C)Positive word of mouth promotion
• D)Creates a sustainable advantage
• E)Increases customers' exposure to competition

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Definitions:

Abnormal Behavior

Any behavior that deviates significantly from what is considered typical or normal within a society or cultural context, potentially indicating a psychological disorder or distress.

Unconscious Conflicts

Hidden internal struggles often stemming from childhood experiences, which can influence behaviors and emotions without one's awareness.

Cystic Acne

A severe form of acne that involves blockages and inflammation deep within the hair follicles, resulting in large, painful cysts beneath the skin’s surface.

Moderate Depression

A form of depression that is more severe than mild depression but less severe than major depression, characterized by persistent sadness, low energy, and moderate impairment in daily functioning.