For the Online Wine Club in Question 1 and the Upscale

question 10

Essay

For the online wine club in Question 1 and the upscale hairdressing salon in Question 2, discuss the benefits to the companies from retaining the long-term customers.

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Definitions:

Phenomena Study

The examination and investigation of observable events or occurrences, especially those that are unusual or not fully understood.

Case Study

An in-depth investigation and analysis of a single individual, group, event, or situation to explore its underlying principles, behaviors, or effects.

Individual Subject

An individual subject refers to a single human participant in a research study, emphasizing the focus on personal characteristics and responses.

In-depth Investigation

An extensive and thorough examination or inquiry into a subject or issue to uncover details, causes, effects, and solutions.