Which of the Following Is Not an Element of a Good

question 21

Multiple Choice

Which of the following is not an element of a good service guarantee?

• A) Unconditional (no small print).
• B) The customer controls the process.
• C) Easy to understand.
• D) Easy to communicate.
• E) Meaningful to the customer.

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Definitions:

Coyotes

Medium-sized canines native to North America, known for their adaptability to various habitats.

Small Frustrations

Minor irritations or annoyances that, although not significant on their own, can accumulate and impact mood or productivity.

Big Deal

An expression used to suggest that something is important, significant, or worthy of attention.

Take Toll

A phrase meaning to cause damage, suffering, or loss, often used in the context of health or efficiency.