You Manage to Convert a Prospect into a Customer

question 41

Essay

You manage to convert a prospect into a customer.Knowing that it is easier to keep a customer versus attaining a new one by focusing on providing services, what six factors (related to service) should a salesperson consider after landing an account to ensure account retention over the long term?

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Definitions:

Physical Attractiveness

The degree to which a person's physical traits are considered aesthetically pleasing or beautiful, often influencing mate selection.

Social Dominance

A hierarchical ranking within a social group that often dictates access to resources or mating opportunities.

Developmental Effects

The impact of environmental and genetic factors on the growth and development of an organism, influencing its morphology, behavior, and physiology.

Testosterone

A hormone primarily produced in the testes of males and the ovaries of females, playing a key role in the development of male reproductive tissues and secondary sexual characteristics.