While Working with a Customer at Your Weekend Job at a Plant

question 75

Multiple Choice

While working with a customer at your weekend job at a plant nursery, you notice he is closely examining a garden cart, measuring the dimensions of the cart and contents.What is this customer indicating to the salesperson?

• A)he is prospecting
• B)he wants to ask a question
• C)you are receiving a buying signal
• D)it's a good time to attempt a boomerang close
• E)you should discuss the FABs

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Definitions:

Carbonate

The process of infusing water or another liquid with carbon dioxide gas to create carbonation, leading to what is commonly known as soda water, sparkling water, or fizzy drink.

Franchise Arrangements

Business models where a party (the franchisee) is allowed to use the trademark and business systems of another party (the franchisor) in return for a fee and adherence to specific operating principles.

Service-Sponsored Franchise Systems

A franchising approach where the franchisor provides a licensed privilege to the franchisee to do business and offers support services such as branding and training.

Wholesaler-Sponsored Voluntary Chains

Networks of independent retailers that voluntarily organize under a wholesaler to achieve economies of scale and marketing advantages.