Every Time John Sells a New Computer, He Makes a Point

question 50

True/False

Every time John sells a new computer, he makes a point of asking the customer the following, "May I suggest you purchase accidental damage insurance for your new laptop!"
John is using a technique called add-on selling.

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Another name for restricted code; specialized terms or abbreviations whose meanings are known only to members of a specific group.

Bypassing

Confusion caused by the fact that the same word can mean different things to different people.

Polarization

Description and evaluation of what you observe in terms of extremes such as good or bad, old or new, beautiful or ugly.

Vagueness

A lack of clearness or distinctness in description, expression, or detail.