You Are About to Call a First-Time Buyer

question 26

Multiple Choice

You are about to call a first-time buyer.As you plan your call to secure an appointment, what should be the first thing you do before you actually call the potential buyer?

• A)Prepare an opening statement
• B)Briefly outline your sales message
• C)Establish your objectives
• D)Thank them for their time
• E)Prepare for possible objections

---

Definitions:

Rational-Emotive Therapy

A cognitive-behavioral therapy developed by Albert Ellis that helps clients identify and change the irrational assumptions and thinking that help cause their psychological disorder.

Rational-Emotive Therapy

A form of cognitive-behavioral therapy that identifies and challenges irrational beliefs, promoting emotional well-being and problem-solving.

Faulty Assumptions

Incorrect beliefs or misconceptions that individuals hold, often leading to negative outcomes or behaviors based on those beliefs.

Metacognitive Theory

A theory suggesting that people with generalized anxiety disorder implicitly hold both positive and negative beliefs about worrying.