What Term Describes a Salesperson That Fears Calling Customers

question 78

Multiple Choice

What term describes a salesperson that fears calling customers?

• A)being chicken
• B)social shyness
• C)call reluctance
• D)telephobic
• E)telephone fear

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Definitions:

Organizational Citizenship Behaviour

Voluntary behaviors by employees that contribute to the overall effectiveness and environment of the organization.

Geert Hofstede

A Dutch social psychologist known for his research on cross-cultural groups and organizations, particularly for developing the cultural dimensions theory.

Organizational Citizenship Behaviour

Voluntary actions performed by employees that contribute to the overall positive atmosphere and function of the organization, beyond their job requirements.

Job Satisfaction

The level of contentment or happiness that individuals feel about their job, including aspects like work environment, duties, and compensation.