Fred Has Been in the Sales Force for a While

question 57

Multiple Choice

Fred has been in the sales force for a while now, but he has recently seen a decline in his sales.He feels he is unable to connect because his industry has changed in the last couple of years.Which of the following questions should Fred ask himself to realize his shortcomings and help him establish a trustworthy relationship with his clients?

• A)Do I use professional language?
• B)Do I look for common interests during the rapport building stage?
• C)Do I continually spend time learning about the industry?
• D)Do I work diligently to find solutions for my clients?
• E)Do I provide multiple solutions to my buyer?

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Definitions:

Rapidly Developing

Experiencing fast growth or advancement, often used to describe economies, technologies, or industries.

Market

An area or arena in which commercial dealings are conducted, including the buying and selling of goods and services.

Segmented Components

Parts or sections of a product designed to be easily separable, often for customization, maintenance, or recycling purposes.

Services

Economic activities that typically produce an intangible product (such as education, entertainment, lodging, government, financial, and health services).