Examlex
Jan has recently been very successful in developing trustworthy relationships.The secret to her success has been her co-workers who have been assisting her with the sales.Which of the following trust building elements did Jan worked on?
Empathy
The ability to understand and share the feelings of another person, essentially putting oneself in another's shoes.
Compassion
A feeling of deep sympathy and sorrow for someone struck by misfortune, accompanied by a desire to alleviate the suffering.
Self-control
The skill to control one's emotional responses, cognitive processes, and actions amidst temptations and spontaneous impulses.
Neuroticism
A personality trait characterized by sadness, moodiness, and emotional instability.
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