The Owners of Hotels Whose Services Are Produced and Consumed

question 61

Multiple Choice

The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. Many hotels use ________ to overcome the problem of inseparability of services.

• A)promotional discounts
• B)zone of tolerance allowances
• C)perishability gap analysis
• D)point-of-purchase displays
• E)satisfaction guarantees

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Definitions:

Fetus Monitoring

The practice of checking the health and development of a fetus during pregnancy, often using technology to track heart rate, movement, and other vital indicators.

Stress Management

Techniques and strategies used to control stress levels and enhance overall well-being.

Stress Management

Techniques and practices aimed at controlling a person's levels of stress, especially chronic stress, for the purpose of improving everyday functioning.

Biological Clocks

Internal mechanisms that regulate physiological and behavioral functions in a 24-hour cycle, known as circadian rhythms.