The Broad Purpose for Establishing Knowledge-Management Programs Is for Organisations

question 28

Multiple Choice

The broad purpose for establishing knowledge-management programs is for organisations to

• A) efficiently and effectively acquire access to tacit knowledge.
• B) provide consistency in good practice that leads to better customer experiences and a competitive advantage.
• C) share the existing knowledge in the organisation.
• D) transfer knowledge from inside to outside the organisation.

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Definitions:

Skills Necessary

Relates to the essential abilities or competences required to perform a specific task or job effectively.

Situational Leadership

A leadership style that proposes the effectiveness of a leader is dependent on their ability to adapt their style to the competency and commitment level of the followers they are trying to influence.

Behaviors

Actions or reactions of an individual or group in response to external or internal stimuli.

Subordinate Development Levels

Refers to the varying degrees of competence and commitment exhibited by team members that necessitate different leadership approaches.