Employee Empowerment to Fix Service Failures at the Point of Failure

question 14

True/False

Employee empowerment to fix service failures at the point of failure reduces the need for tracking information up through management for decisions to be made later.

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Definitions:

Adjusting Entries

Bookkeeping records created at the closure of an accounting cycle to distribute revenues and expenses to the timeframe in which they were genuinely incurred.

Onscreen Journal

A digital ledger within accounting software that displays financial transactions in chronological order.

Depreciation

The method of allocating the cost of a tangible asset over its useful life.

Fixed Assets

Long-term tangible assets that are expected to be used in the operation of a business for a length of time, typically over one year.