What Is the Main Way in Which New Technologies Do

question 15

Multiple Choice

What is the main way in which new technologies do not create greater value to service organizations?

• A) Employees don't want to have to learn new ways of doing things.
• B) The human contact aspect of the service experience can be lost.
• C) They can create confusion for guests.
• D) The time it takes to install and implement new technologies.

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Definitions:

Football Game

A sport event where two teams compete to score points by advancing a ball into the opposing team's end zone, primarily using their feet or hands.

Probability

The measure of the likelihood that an event will occur, quantified as a number between 0 and 1.

Sample Space

The complete set of all possible outcomes of a random experiment or the entire range of values that a random variable can assume.

Possible Outcomes

The set of all possible results that can occur from a particular experiment or event.