As a General Rule,we Can Close More Sales By

question 55

Multiple Choice

As a general rule,we can close more sales by:

• A)increasing the amount of time we spend telling customers about product features
• B)increasing the number of facts and figures we use in the presentation
• C)decreasing the time allocated to active listening
• D)decreasing the amount of detail in the sales presentation
• E)using confirmation questions to determine if we are on the right track

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Definitions:

Emotional Responses

Reactions characterized by feelings that occur in response to stimuli or events, varying greatly among individuals.

Fixated

A state in which a person becomes obsessively focused on an object or issue, potentially due to unresolved developmental conflicts.

Freud

Sigmund Freud, an Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

Anal Stage

The second stage in Freud's psychosexual development theory, focusing on toilet training and the child's control over bowel movements, which can influence personality.