A Salesperson Can Do Which of the Following Through the Use

question 20

Multiple Choice

A salesperson can do which of the following through the use of careful active listening techniques?

• A)rely on customer information stored in a CRM
• B)design a persuasive product presentation
• C)present a product to an unwilling buyer
• D)select a solution that creates the correct product configuration
• E)uncover buyer needs and establish buyer motives

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Definitions:

Disruptive Mood Dysregulation Disorder

A psychiatric disorder characterized by severe recurrent temper outbursts that are grossly out of proportion in intensity or duration to the situation.

Persistent Irritability

A continuous or frequently recurring feeling of annoyance or frustration that can impact an individual's mood and interactions with others.

DSM-5

The fifth edition of the Diagnostic and Statistical Manual of Mental Disorders, a major classification of mental disorders used by professionals in the U.S.

Self-Fulfilling

A prediction or expectation that indirectly or directly causes itself to become true.