Which Service Behavior Is LEAST Important in Business-To-Business Selling

question 9

Multiple Choice

Which service behavior is LEAST important in business-to-business selling?

• A)returning customer phone calls promptly
• B)communicating information concisely
• C)showing a willingness to be helpful
• D)speeding up the closing process
• E)demonstrating professionalism

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Definitions:

Chemotherapeutic

Relating to chemotherapy, the use of chemical substances to treat disease, especially cancer by killing cells or impeding their growth.

Pharmacodynamic

Relating to the study of the biochemical and physiological effects of drugs and their mechanisms of action in the body.

Hormones

Chemical messengers produced by glands in the body, responsible for regulating various physiological processes including growth, metabolism, and reproduction.

Implantable Device

A medical device designed to be inserted internally, either temporarily or permanently, to support or replace an organ function.