Alana Pierce Is the Director of Membership Programs for the Tammerline

question 8

Multiple Choice

Alana Pierce is the director of Membership Programs for the Tammerline Zoo. She develops the programs and sells them to zoo visitors. The programs are tiered and include discounts and special perks for members.
-Which of the following actions by Alana would most likely provide a moment of magic for new members of the zoo?

• A)sending an electronic receipt for payment
• B)providing a plastic membership card
• C)giving away zoo t-shirts to new members
• D)printing a schedule of zoo hours and events
• E)seeking donations for the zoo's outreach program

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Definitions:

Personality Psychology

The study of individual differences in characteristic patterns of thinking, feeling, and behaving.

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The beliefs, values, rules, and customs that exist within a group of people who share a common language and environment and that are transmitted through learning from one generation to the next.

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