Alana Pierce Is the Director of Membership Programs for the Tammerline

question 54

Multiple Choice

Alana Pierce is the director of Membership Programs for the Tammerline Zoo. She develops the programs and sells them to zoo visitors. The programs are tiered and include discounts and special perks for members.
-Which of the following is a simple tool that would most likely ensure that Tammerline Zoo provides excellent customer service?

• A)blog
• B)extranet
• C)call report
• D)customer survey
• E)expansion selling

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Definitions:

Dressing

The process of applying a covering or bandage to a wound or the act of adorning oneself in clothes.

Grooming

The process by which an individual cleanses and maintains their body and appearance.

Self-Care Deficit

A condition in which an individual is unable to perform essential daily activities required for personal well-being, either temporarily or permanently.

Disorientation

A state of mental confusion regarding time, place, or personal identity.