CRM Software Can Most Likely Help a Salesperson To

question 71

Multiple Choice

CRM software can most likely help a salesperson to:

• A)develop better presentation skills
• B)negotiate long-term contracts
• C)fulfill commitments to customers
• D)increase transactional sales
• E)implement the marketing mix

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Definitions:

Competitive Price-Searcher

A market participant who sets prices based on the prices of competitors, often in markets with differentiated products.

Demand Conditions

Factors that affect the willingness and ability of consumers to purchase goods and services at various prices.

Economic Profit

The total revenue of a firm minus its explicit and implicit costs, representing the surplus income over and above what is needed to keep its resources in their next best alternative use.

Maximum Earning

The highest amount of revenue that a business can generate from its operations, often limited by market size or production capacity.