Which of the Following Is a Good Way to Remember

question 67

Multiple Choice

Which of the following is a good way to remember a customer's name?

• A)introduce yourself in return
• B)repeat the name immediately
• C)ask the customer about his or her favorite hobbies
• D)ask if the person enjoys his or her job
• E)relate the name to another customer's name

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Definitions:

Adaptive Value

The extent to which a trait or behavior positively affects an organism's survival and reproductive success.

Lighted Gas Stoves

Gas stoves that are ignited and in operation, producing a flame for cooking or heating purposes.

Slight Burn

A minor injury to skin caused by heat, electricity, chemicals, light, radiation, or friction.

Higher-order Conditioning

A conditioned response is linked to a new stimulus by associating the new stimulus with a previously conditioned stimulus.