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Zappos online shoe and clothing store has a unique way of dealing with abandoned shopping carts. If a site visitor places items into the shopping cart and then leaves the site without making a purchase, several days later Zappos sends a humorous e-mail saying, "Let us show you what your shopping cart did while you were gone," along with a photo of a cute dog intended to represent the shopping cart. This attention-getting device is designed to improve the site's
Cognitive Processing
The mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.
Control Strategies
Techniques or methods implemented to manage, regulate, or influence a process, situation, or system effectively.
Cognitive Processing
The mental action or method of acquiring knowledge and understanding through thought, experience, and the senses.
Working Memory
A set of temporary memory stores that actively manipulate and rehearse information.
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