An Office Memo Read, "Sales Representatives from Kansas, Nebraska, Iowa

question 56

Multiple Choice

An office memo read, "Sales representatives from Kansas, Nebraska, Iowa, and Missouri will now report to the Midwest regional manager." It would appear the company that issued the memo uses a ________ sales organization for its salesforce.

• A) profit
• B) customer
• C) product
• D) geographical
• E) market

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Definitions:

Lower-level Needs

Fundamental human requirements, such as physiological and safety needs, as identified in Maslow's hierarchy of needs.

Johari Window

A psychological tool used to help people better understand their relationship with self and others, involving known and unknown aspects of self.

Aggressive Communication

A style of communicating that is forceful, hostile, or demanding, often at the expense of others.

Assertive Communication

A style of expressing oneself in a confident and direct manner, while still respecting others.