Customer-Oriented Measures of Employee Performance May Be a Better Basis

question 206

True/False

Customer-oriented measures of employee performance may be a better basis of evaluation and rewards.

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Definitions:

Success

The achievement of a goal or objective, often recognized through measurable outcomes or personal fulfillment.

Camus

A French philosopher, author, and journalist known for his existential works and his concept of the absurd.

Reason

The ability to think abstractly, form arguments, and make inferences. Sometimes referred to as a “faculty” of the human mind (a leftover from eighteenth-century psychology). In metaphysics, however, it often has a more controversial meaning— namely, that human ability to go beyond experience to determine, through thought alone, what reality is really like.

Sisyphus

A figure in Greek mythology condemned to endlessly roll a boulder up a hill only for it to roll down every time it neared the top, symbolizing futile effort or eternal struggle.