A Challenge Can Be Mounted to an English-Only Rule in a Case

question 17

True/False

A challenge can be mounted to an English-only rule in a case where the rule may decrease the effec-
tiveness of communication and therefore interfere with the ability of a person whose primary lan-
guage is not English to learn safety procedures and to properly respond to emergencies.

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Definitions:

Assertiveness

A communication style in which individuals express their thoughts and feelings in a direct, honest, and respectful way.

Conflict Management

The approach of pinpointing and addressing clashes in a logical, just, and proficient style.

Avoidance

A strategy or behavior aimed at steering clear of a situation, condition, or confrontation.

Unassertive

Characterized by a lack of assertiveness; often hesitant or showing a reluctance to express opinions or claim rights.