While Relaxing with Friends at a Bar at the End

question 3

Multiple Choice

While relaxing with friends at a bar at the end of the work week, an employee of an organisation casually comments, 'That's nothing; my CEO is a complete crook - he overcharges all of our clients.' This remark ultimately leads to a police investigation, the CEO's arrest and the organisation's collapse. This situation would best be described as an example of:

• A) systems theory.
• B) chaos theory.
• C) classic organisation theory.
• D) neo-classical theory.
• E) None of these responses are correct.

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Definitions:

Procedural Flexibility

The ability to adapt the processes and rules of an organization or system to accommodate different situations or requirements.

Continuous Process Improvement

An ongoing effort to enhance products, services, or processes by making incremental improvements over time.

Corporate Culture

The shared values, beliefs, and practices that characterize an organization and influence its employees' behavior and attitudes.

Job Control Unionism

A labor movement strategy focusing on gaining control over work conditions, job distribution, and employment terms through collective bargaining.