Marketers Should Not Encourage Customer Feedback Because It Can Lead

question 90

True/False

Marketers should not encourage customer feedback because it can lead to negative word of mouth.

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Definitions:

Acute Stress Disorder

Acute Stress Disorder is a mental health condition characterized by the development of severe anxiety, dissociation, and other symptoms that occur within a month after exposure to a traumatic event.

Anxiety

A feeling of worry, nervousness, or unease, often about an impending event or something with an uncertain outcome.

Helplessness

A state of being unable to take action or make effective decisions in the face of adverse circumstances, often leading to diminished motivation.

Post-Traumatic Stress Disorder

A mental health condition that's triggered by experiencing or witnessing a terrifying event, characterized by flashbacks, nightmares, and severe anxiety.