Which of the Following Actions, If It Actually Happened, Would

question 121

Multiple Choice

Which of the following actions, if it actually happened, would be the most likely to support and enhance an operational excellence macro strategy?

• A) Singapore Airlines, installing more comfortable seats in the economy-class cabins of its airplanes.
• B) 3M Corporation, implementing new software to improve communication with its suppliers.
• C) adidas, inviting customer suggestions to guide the design of the next generation of Air Jordan shoes.
• D) Nike, opening hundreds of new company stores in high-traffic shopping areas.
• E) McDonald's, lowering prices on its coffee drinks.

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Definitions:

Monthly Rate of Return

The percentage gain or loss on an investment over a one-month period.

Variable Cost

Expenses that change in proportion to the activity of a business.

Net Present Value

The calculation of the present value of an investment's expected earnings, minus the initial capital outlay.

Net 30 Credit Policy

A payment term that allows a buyer 30 days to pay the invoice in full from the invoice date.