Reginald Greets His Regular Customers by Name Every Morning When

question 70

Multiple Choice

Reginald greets his regular customers by name every morning when they come in for coffee.He offers them a taste of anything special he is cooking that day.He has a database with their birthdays,and offers them free meals on their birthdays.Reginald hopes that this attention to his "regulars" will encourage them to

• A) assist him in meeting his functional needs.
• B) always include his firm in their universal set.
• C) extend problem solving beyond ritual consumption.
• D) internalize impulse attitudes.
• E) spread positive word of mouth.

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Definitions:

Automatically Creates

Refers to software or system functions that generate items or documents without manual input, based on predefined conditions or triggers.

Sales Transaction

The process of exchanging a product or service for money, constituting a contractual agreement between buyer and seller.

Make Deposits

The action of placing money into financial accounts or investment funds.

Customers List

A compiled record of a business's customers, including contact information and transaction history.