Which Critical Variable of Trust in a Salesperson Does the Question

question 37

Multiple Choice

Which critical variable of trust in a salesperson does the question "Can you and your company back up your promises?" most likely address?

• A) Customer orientation
• B) Likability
• C) Service resilience
• D) Dependability
• E) Compatibility

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Definitions:

Scheduling Device

A tool or software used to organize, allocate, and manage tasks and events over time efficiently.

Production Process

A series of steps that includes the acquisition of raw materials, their conversion into finished goods, and the final delivery of the product.

Backward Scheduling

A planning method that starts with the end goal or deadline and works backwards to determine the timing of preceding activities.

Constructing Airplane

The engineering and assembling processes involved in building aircraft.