Salespeople Can Create Product Liabilities for a Company in Three

question 91

Multiple Choice

Salespeople can create product liabilities for a company in three ways. These ways include:

• A) coercion, promotion, and sales presentation.
• B) sales quota, fast talking, and shifty behavior.
• C) ethical behavior, assertiveness, and security.
• D) express warranty, misrepresentation, and negligence.
• E) discounts, pricing policy, and quality assurance.

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Definitions:

Serous Fluid

A clear, watery fluid secreted by the serous membranes, helping to lubricate and reduce friction between internal organs.

Surfactant

A substance that reduces the surface tension of fluids, often mentioned in the context of the fluid in the lungs to help them expand properly.

Cricoid Cartilage

A ring-shaped structure at the top of the trachea that provides support and structure to the airway.

Arytenoid Cartilage

A pair of small three-sided cartilages located in the larynx, to which the vocal cords are attached, playing a key role in vocalization.