Open-End Questions Limit a Customer's Response to One-Or Two-Word Answers

question 3

True/False

Open-end questions limit a customer's response to one-or two-word answers.

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Definitions:

Talent Pool

A group of skilled individuals from which organizations can draw when filling vacant positions.

Inbreeding

In a business context, the practice of hiring or promoting from within the organization, potentially limiting diversity and external ideas.

Cost-Per-Hire

The total expense incurred by an organization to recruit and onboard a new employee, including advertising, interviewing, and training costs.

Employee Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work.