Lenora Is a Salesperson for a Cosmetics Company

question 78

Multiple Choice

Lenora is a salesperson for a cosmetics company. She is responsible for handling a kiosk that has been set up in a local mall to exhibit her company's products. After she makes a sale presentation to one of the prospects in the mall, the prospect tells her "I have not made up my mind. I will come back later." In this case, the statement made by the prospect represents a _____.

• A) time objection
• B) price objection
• C) need objection
• D) product objection
• E) source objection

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Definitions:

Haptics

Haptics is the study and application of touch and tactile sensations in technology to simulate real-world experiences or provide feedback in devices.

Restraint

The act of controlling, limiting, or holding back actions or responses, often to maintain discipline or adhere to rules.

Document Design

The process of creating a document layout that effectively communicates its content to the reader.

Typeface

The physical design of letters, numbers, and other text characters (font and typeface are often used interchangeably, although strictly speaking, a font is a set of characters in a given typeface).