While Preparing to Handle Objections from Buyers, Salespeople Should Remember

question 29

Multiple Choice

While preparing to handle objections from buyers, salespeople should remember that:

• A) they should be treated as questions.
• B) they are not a normal part of the sales process.
• C) they usually reflect a rejection of a product.
• D) they indicate that a buyer is not fully involved in the buying process.
• E) they occur solely because of errors in a sales presentation.

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Definitions:

Unethical Behaviour

Actions or practices that violate moral or professional guidelines, often resulting in harm to others or the environment.

Ambiguous Situations

Circumstances that lack clarity or precision, often leading to uncertainty or differing interpretations among individuals.

Organizational Interests

The goals, values, and objectives that an organization seeks to achieve and maintain.

Questionable Action

Behavior or activity that raises concerns regarding its ethical or moral acceptability.