In the Context of Training Customer Personnel, a Salesperson Should

question 69

Multiple Choice

In the context of training customer personnel, a salesperson should:

• A) leave the coordination of the training to the training experts.
• B) not use customer training to gain a competitive advantage.
• C) offer to provide training at an additional cost.
• D) not offer training unless it is mentioned in the service contract.
• E) schedule the training sessions as conveniently as possible for the customer.

---

Definitions:

Taking Care

The act of looking after someone or something to ensure their well-being.

Strategies

General plans or sets of actions aimed at achieving specific goals or solving particular problems.

Overextending Yourself

Taking on too many tasks or commitments simultaneously, leading to stress, burnout, or failure to effectively manage time and responsibilities.

Minimizing Distractions

Strategies or actions taken to reduce or eliminate disruptions that interfere with focus and productivity.