Identify a True Statement About Service Enthusiasm

question 82

Multiple Choice

Identify a true statement about service enthusiasm.

• A) It helps an organization make the profit that it needs to stay in business.
• B) It is a core component of the traditional sales process.
• C) It helps minimize critical encounters with customers.
• D) It does not help generate profits.
• E) It does not require a service-minded corporate culture.

---

Definitions:

Educational Program

A structured set of learning experiences or activities designed to achieve educational objectives or outcomes.

Posthumously Acquitted

A legal declaration that reverses a convicted individual's criminal status after their death.

Validity

Refers to the extent to which a test, experiment, or measurement accurately measures what it is intended to measure.

Culture-fair Tests

Psychological tests designed to be free from cultural bias, allowing for fair assessment across different cultures.