Salespeople Who Regularly, Clearly, and Concisely Communicate Product Information to Customers

question 70

Multiple Choice

Salespeople who regularly, clearly, and concisely communicate product information to customers enhance _____.

• A) market segmentation
• B) customer satisfaction
• C) the sales forecast rate
• D) the customer acquisition cost
• E) customer accountability

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Definitions:

Oral Presentations

A spoken presentation or speech delivered to an audience for the purpose of sharing information, persuading, or entertainment.

Careful Planning

The meticulous process of organizing and arranging activities or tasks with detailed attention to ensure success.

Presentation Software

Computer programs used to create slideshows or digital presentations to convey information visually.

Pauses

Momentary stops or breaks in speech or action.