In the Context of Training Customer Personnel, Which of the Following

question 51

Multiple Choice

In the context of training customer personnel, which of the following is true of a salesperson's role?

• A) The salesperson must use the training sessions to persuade customers to provide referrals.
• B) The salesperson must cover up mistakes made by the training team.
• C) The salesperson must serve as a facilitator to ensure that all of the parties are properly introduced.
• D) The salesperson must use the training session to persuade the customers to buy more products.
• E) The salesperson is solely responsible for customer training even when the product is technical.

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Definitions:

Shareholders

Individuals or entities that own shares in a corporation, giving them partial ownership of the company.

Professional Corporation

A legal structure allowing licensed professionals, such as lawyers, doctors, or accountants, to form a corporation with certain tax and liability advantages.

Partners

Individuals who share ownership and responsibilities in managing a business or organization.

Paralegal Manager

A professional responsible for overseeing the work of paralegals in a law firm or legal department, ensuring efficiency and compliance.