Which of the Following Statements About Claims Is Most Accurate

question 90

Multiple Choice

Which of the following statements about claims is most accurate?

• A)If you expect that your claim will be granted, a letter or e-mail message is not necessary.
• B)Businesses will probably take a claim letter more seriously than an e-mail message or a telephone call.
• C)All claim messages should be written using the indirect strategy.
• D)Smart businesses dislike receiving claim messages because it means they did something wrong.

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Definitions:

Unrealized Gains

Increases in the value of an asset that has not been sold, and therefore, the gains are not yet realized as income.

Statement Of Cash Flows

A financial statement showing the cash inflows and outflows from a company's operating, investing, and financing activities over a period.

Indirect Method

A financial reporting approach used in cash flow statements to reconcile net income with cash flow from operating activities by adjusting for non-cash transactions.

Goodwill

An intangible asset that arises when a buyer acquires an existing business, representing the premium paid over the fair value of the net identifiable assets.