A User Contacted You to Report That an Unwanted Windows

question 15

Multiple Choice

A user contacted you to report that an unwanted Windows application is launched each time her computer is booted.  
How can you permanently resolve this issue?

• A) Stop the application process in Task Manager.
• B) Disable the application in System Configuration.
• C) Uninstall the application.
• D) Stop the application process using taskkill.

---

Definitions:

Analogical

Pertaining to analogy; the process of finding correspondences or logical relations between seemingly dissimilar things.

Directed Thinking

Thought that is focused, goal-oriented, and follows logical steps towards a specific conclusion.

Mental Set

The perspective that a person takes and the assumptions he makes in approaching a problem.

Analogical Representation

A mental representation of one thing that is similar in some way to another; used in problem-solving and reasoning.