Which of the Following Would Be Consistent with Johnson Chemicals

question 95

Multiple Choice

Which of the following would be consistent with Johnson Chemicals' understanding of the "bad apple" concept of improving the ethical conduct of salespeople?

• A) Publishing ethical guidelines for salespeople
• B) Firing unethical salespeople
• C) Retraining unethical salespeople
• D) Using customers to review ethical guidelines
• E) Scrutinizing top management's conduct

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Definitions:

Self-stereotyping

The process by which individuals assign stereotypes to themselves based on their own group membership, which can affect their behavior and self-concept.

Double Consciousness

A term describing the internal conflict experienced by subjugated groups in an oppressive society, particularly the sense of looking at oneself through the eyes of a dominant culture.

Transference

In psychology, the process by which individuals project feelings, attitudes, or desires onto someone else, often unconsciously and rooted in previous relationships or experiences.

Disassociation

The process or state of disconnecting or detaching one's thoughts, feelings, or memories from oneself, often as a coping mechanism in response to stress or trauma.