Networkcar

question 69

Multiple Choice

Networkcar.com sells a plug-in device that connects to computer diagnostic ports that are standard on cars.The device beams signals to dealers who can remotely diagnose or spot trouble.The device allows car dealerships to maintain a closer bond with their customers by offering maintenance before a problem leaves customers with an inoperable or possibly dangerous car.With the device,dealers can better engage in:

• A) management empowerment
• B) management-customer synergy
• C) relationship marketing
• D) transactional marketing
• E) direct selling

Recognize the influence of skill-based pay systems and flat organizational structures on flexibility.

Identify key management styles and their relation to continuous process improvement.

Understand barriers to flexibility within organizational structures.

Comprehend the regulatory environment surrounding employee involvement mechanisms under the NLRA.

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Definitions:

Forward Looking

An approach or attitude that is focused on future developments, planning, or innovations rather than solely on current or past situations.

Modern

Pertaining to the current time or most recent period; often associated with being up-to-date, innovative, or advanced.

Negative Stereotype

A generalized and negative assumption made about a group, often leading to prejudice and discrimination.

Gen Y

A demographic cohort also known as Millennials, typically born between the early 1980s and the late 1990s.